• Check-in counters open 1 hour before departure and close 30 minutes before departure.

Important Notes:

• Please arrive early, especially during peak periods such as weekends and public holidays.
• Late arrival may result in denied boarding without a refund.
• Make sure you have all required immigration documents before

All foreign citizens travelling to Malaysia are required to complete the Malaysia Digital Arrival Card (MDAC) three (3) days prior to arrival, except:

• - Citizens of Singapore
• - Diplomatic and Official Passport holders
• - Malaysian Permanent Residents and Long Term-Pass holders
• - General Certificate of Identity (GCI) Brunei Darussalam holders
• - Brunei Malaysia Frequent Traveller Facility holders
• - Thailand Border Pass holders
• - Indonesia Cross-Border Travel Document (PLB) holders

MDAC must be submitted to this link: https://imigresen-online.imi.gov.my/mdac/main

For enquiries, please visit the Immigration Department of Malaysia's Online Enquiry System (SPO) at https://eapp.imi.gov.my or the official portal at https://www.imi.gov.my for more information.

Free Baggage (Included in the Ticket):

Checked Baggage:

• Each passenger is allowed free checked baggage up to 20 kg.

Hand Luggage:

• Each passenger may carry one piece of hand luggage.
• Maximum size is 55 cm × 40 cm × 20 cm (length × width × height).
• Maximum weight is 10 kg.
• Hand luggage must fit under the seat or in the overhead compartment.

• Tickets on this route are non-refundable and cannot be changed.

• There are no discounts available on this route. All passengers must purchase a ticket, regardless of age.

Departure Port: Tanah Merah Ferry Terminal

Arrival Port: Desaru Coast Ferry Terminal