Company Information

A2 TICKETS LTD (trading as “Lyria”)
A company registered in England and Wales (Company No. 16987046)
Website: https://www.lyriaa.com

Last updated: 4 April 2026

About Lyria

Our website, https://www.lyriaa.com, is an online platform for searching and booking ferry and other transportation tickets.

Lyria acts as a disclosed booking agent and intermediary for third-party Carriers. The contract for carriage is between you and the Carrier, subject to the Carrier’s terms and conditions. Lyria facilitates bookings, payments, and customer support; Lyria does not operate ferries or other transport services.

Bookings may be secured through independent B2B booking channels (distribution, aggregation, or connectivity platforms) that we use from time to time—including one or more in parallel—as our supply arrangements evolve. This does not change the fact that carriage is provided by the Carrier.

Official travel documents are delivered by email in line with the timelines described in our Terms and Conditions and Refund & Cancellation Policy.

Company details

  • Company name: A2 TICKETS LTD
  • Trading name: Lyria
  • Company number: 16987046 (England and Wales)
  • Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Trading address: First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW, United Kingdom

Contact

Payments

Card payments are processed by regulated Payment Service Providers (PSPs). Lyria collects payment as disclosed booking agent in accordance with our Terms and Conditions. Before you pay, the Total Price is shown with a clear separation between the Carrier Fare and the Lyria Agency Fee (plus any other itemised charges). Your bank statement may show a descriptor such as A2 TICKETS, A2 TICKETS LTD, or LYRIA (exact text may vary by bank and PSP).

Legal documents

Regulatory information

A2 TICKETS LTD is incorporated in England and Wales under the Companies Act 2006. We comply with applicable UK laws, including:

  • UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
  • Consumer Rights Act 2015
  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
  • Electronic Commerce (EC Directive) Regulations 2002
  • Privacy and Electronic Communications Regulations 2003 (PECR)
  • Payment Services Regulations 2017 (as applicable to our use of PSPs)

as relevant to our booking facilitation services. The Package Travel and Linked Travel Arrangements Regulations 2018 do not apply to our single-element transport ticket bookings (see our Terms and Conditions, section 1.5).

Alternative dispute resolution (ADR)

We aim to resolve disputes through our internal complaint process (see Complaint Policy). We do not currently subscribe to a specific ADR scheme. EU consumers may use the EU ODR platform: https://ec.europa.eu/consumers/odr/.

© 2026 A2 TICKETS LTD (trading as Lyria). All rights reserved.