Passengers must obtain relevant entry visa and passport must be more than 6 months validity (estimate: equal or more than 186 days ) from the date of travel.

International passports are required for travel between Singapore and Bintan Indonesia.

Passengers are required to check-in their baggage at least 30 minutes before departure.
Baggage allowance is accorded per person.

Hand-carry
Maximum allowance: 10 kg per person
Maximum size: 55 × 40 × 20 cm

Check-in (free allowance)
Economy class: 20 kg per person
Emerald class: 30 kg per person

Baggage is separately checked in at baggage counters:
- Singapore Cruise Center (SCC) is the baggage handling agent at Singapore Tanah Merah;
- Bintan Resort Cakrawala (BRC) is the baggage handling agent at Bintan Bandar Bentan Telani.

Allowance is per boarding pass.
Golf bags must be checked in and count as personal baggage.
Check-in must be completed at least 30 minutes before departure.

Excess and special items
Excess baggage (over free allowance, up to 40 kg per passenger):
Fee: SGD 1.00 per kg or part thereof (approximately USD 1 per kg)

Bicycle:
Fee: SGD 15 per item per way (approximately USD 11)

Odd-sized items (such as surfboards, wakeboards, bicycles; items longer than 1.5 m; items larger than 100 × 62 × 30 cm; or items posing a safety risk if carried on board):
Fee: SGD 15 per item per way, up to 30 kg (approximately USD 11)

• Surfboards, wake boards , bicycle;
• Long items that exceeds 1.5m in length
• Large item that exceeds the dimensions of 100cm x 62cm x 30cm
• Item that posses a safety hazard if hand-carried.

Recommended time: at least 90 minutes before departure.
Check-in cut-off: 40 minutes before departure.

Cancellations are not permitted on this route.
All bookings are non-refundable.