Sail effortlessly from Singapore to Batam and let the sea set the tone for your journey. Relax in comfortable, air-conditioned seating, enjoy fresh ocean views, and reach your island escape in no time. A smooth, easy crossing is just one booking away.
Choose Batam Center Ferry Terminal if you want convenient access to Batam’s main city attractions, including shopping malls, hotels, and dining options, making it ideal for business trips or city exploration. Opt for Sekupang Ferry Terminal if your priority is a faster connection to resorts, beaches, and the western part of Batam, perfect for leisure travelers looking to reach vacation spots quickly.
Hand-carry baggage
Maximum weight: 10 kg per person
Maximum dimensions: 55 × 40 × 20 cm (length × width × height)
Check-in baggage
Free allowance: 20 kg per boarding pass
Maximum weight per item: 30 kg
Check-in deadline: at least 45 minutes before departure
Counter closes: 30 minutes before departure
Excess baggage
Price: $1 per kg
Odd size item
Price: $9 per item (up to 20 kg)
Includes the following items:
Surfboards, wakeboards, bicycles
Long items exceeding 1.5 m in length
Large items exceeding 100 × 60 × 30 cm
Items that pose a safety hazard if carried as hand luggage
Check-in requirements:
All baggage must be checked in at the terminal (Level 2) at least 45 minutes before departure
The baggage check-in counter closes 30 minutes before departure
Your passport or travelling document must be valid at least six (6) months after the date of entry.
Important
All travelers should check the latest entry requirements before booking.
Singapore: https://safetravel.ica.gov.sg/
Indonesia: https://kemlu.go.id/singapore/en
Please note
You must make your own arrangements to obtain visas and any other required travel documents.
All mandatory fees are included in the checkout price. Terminal fees are included, with no separate payment required.
Counter check-in
Available from 3 months before departure up to 1 hour before departure.
During peak periods such as weekends and holidays, it is recommended to obtain your boarding pass at least 90 minutes before departure.
Immigration checkpoint / boarding gate
The boarding gate opens 45 minutes before departure and closes 15 minutes before departure.
Passengers should arrive at immigration at least 30 minutes before departure to allow sufficient time for security and immigration clearance before the gate closes.
Important notes
Arrive early, especially during peak periods such as weekends and holidays.
The boarding gate closes 15 minutes before departure. Late arrival may result in denied boarding without a refund.
Ensure you have all required immigration documents, including a passport with at least six months’ validity.
Baggage check-in counters close 30 minutes before departure.
Boarding is typically called 15 minutes before the scheduled departure time.
Rescheduling is free of charge, up to two times.
You can reschedule up to 3 hours before departure via website.
Conditions
All changes are subject to seat availability and any fare differences.
Important
Flexi-Trip applies to all passengers in the booking. Individual passengers cannot be rescheduled separately.
Tickets are non-transferable - name changes are not permitted
Important: Infants and children must be included in the passenger headcount; there are no discounts.
In Batam - Gold Coast International Ferry Terminal Bengkong
Located in central Bengkong district of Batam City on the eastern side of Batam Island, close to the Golden City / Golden Prawn area.
In Singapore - HarbourFront Centre
Situated at HarbourFront in southern Singapore, next to HarbourFront MRT station and VivoCity mall, this terminal offers convenient connections to public transport and city amenities.
