Boarding gate opens 1 hour before departure and closes 15 minutes before departure.

Each passenger may check in baggage weighing up to 25 kg (of standard size). One hand-carry bag weighing up to 7 kg is allowed. The total baggage allowance per passenger must not exceed 32 kg.

What happens if the trip is canceled due to bad weather or other force majeure events?

Although it’s a rare condition, cancellations may happen, especially during the rainy season (January–March). If this occurs, you’ll have the following options: Reschedule to another date (subject to availability) Cancel your trip and receive a full refund

Padangbai (Bali) to Gili Trawangan (Gili Islands)

Q: Changes & Cancellations

Changes: You may reschedule your trip subject to seat availability. Changes are not permitted within 60 hours before departure. Cancellations: If cancelled 7 days or more before departure, no fee applies. If cancelled 3 to 6 days before departure, a cancellation fee of 50% of the ticket value will be charged. 7 days or more before departure: No cancellation fee. 3–6 days before departure: 50% of the ticket value will be charged.

Q: Departure/Arrival Port

Departure Port: Gili Trawangan Port Arrival Port: Padangbai Port located on the eastern coastline of Bali.

Check-in and boarding procedures

Please check in at the Eka Jaya Fast Boat counter at least 1 hour prior to departure.
Boarding gate opens 1 hour before departure and closes 15 minutes before departure.

Important: The check-in counter closes 30 minutes prior to boat departure.

Luggage

Each passenger is allowed 20 kg of luggage (1-2 pieces without additional charge).

Changes & Cancellations

Cancellations: If cancelled 7 days or more before departure, no fee applies. If cancelled 3 to 6 days before departure, a cancellation fee of 50% of the ticket value will be charged. Cancellations made less than 3 days prior to departure are non-refundable.
Non-refundable for trip delays due to weather.

Exceptions for Full Refunds
Full refunds are provided if the ferry operator cancels the sailing due to force majeure, including:
Severe weather conditions
Technical issues or other operational emergencies beyond passenger control

Child tickets

There are no discounts available on this route.
Infants under 3 years of age can travel free of charge on their parent's lap.

Departure/Arrival Port

Departure Port: Padangbai Port located on the eastern coastline of Bali.

Arrival Port: Gili Trawangan Port

Padangbai (Bali) to Gili Trawangan (Gili Islands)

Daily Ferry Schedule

Travel Classes

Standard Class

Trip information & FAQ

Related Trips

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Padangbai (Bali) to Gili Meno (Gili Islands)