Cookie Policy

A2 TICKETS LTD

Website: www.lyriaa.com

Last Updated: February 3, 2026

 

1. Introduction

This Cookie Policy explains how A2 TICKETS LTD (trading as “Lyria”, and referred to as “Company”, “we”, “us”, “our”) uses cookies and similar technologies when you visit our website www.lyriaa.com (the “Platform”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Cookie Policy should be read together with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how the site is being used.

Cookies set by the website owner (in this case, A2 TICKETS LTD) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics, advertising, and social media features.

3. Why Do We Use Cookies?

We use cookies for several reasons:

  • Essential functionality — Some cookies are required for the Platform to function properly

  • Performance and analytics — To understand how visitors use our Platform and improve it

  • Preferences — To remember your settings and preferences

  • Marketing — To deliver relevant advertisements and measure their effectiveness

4. Types of Cookies We Use

Note: The specific cookies used on our Platform may vary. The examples below are illustrative and represent typical cookies for each category. For the most up-to-date list of cookies, please refer to the cookie consent banner on our website.

4.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples of strictly necessary cookies include:

  • Session cookies that maintain your browsing session

  • Security cookies that help prevent fraud and protect the Platform

  • Cookie consent cookies that store your cookie preferences

You cannot opt out of strictly necessary cookies as they are essential for the Platform to work.

4.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Platform. They help us understand which pages are the most and least popular and see how visitors move around the site.

We may use analytics services such as Google Analytics, which set cookies to help us analyze how visitors use the Platform. These cookies typically have a duration of up to 2 years.

4.3 Functional Cookies

These cookies enable the Platform to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples of functional cookies include:

  • Language preference cookies

  • Currency preference cookies

  • Recent search history cookies

4.4 Marketing and Advertising Cookies

These cookies may be set through our Platform by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

If we use advertising services, cookies may be set by providers such as Google Ads or Meta (Facebook) for conversion tracking and targeted advertising purposes.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies. The third parties that may set cookies through our Platform include:

  • Analytics providers (e.g., Google Analytics) — for website analytics

  • Advertising partners (e.g., Google Ads, Meta) — for advertising and conversion tracking

  • Payment processors (e.g., Paddle.com) — to facilitate secure transactions, prevent fraudulent activity, and ensure the stability of the checkout process.

For links to the privacy policies of these third parties, please refer to the cookie consent banner on our Platform or contact us.

6. How to Manage Cookies

6.1 Cookie Consent Banner

When you first visit our Platform, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.

6.2 Browser Settings

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually

  • Block third-party cookies

  • Block cookies from specific sites

  • Block all cookies

  • Delete all cookies when you close your browser

Please note that if you block or delete cookies, some features of the Platform may not work properly.

How to manage cookies in popular browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data

  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

  • Safari: Preferences > Privacy > Cookies and website data

  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

6.3 Opt-Out Links

You can opt out of specific third-party cookies using these links:

  • Google Analytics: https://tools.google.com/dlpage/gaoptout

  • Google Ads: https://adssettings.google.com

  • Facebook: https://www.facebook.com/settings/?tab=ads

7. Other Tracking Technologies

In addition to cookies, we may use other similar technologies:

7.1 Web Beacons (Pixel Tags)

Small graphic images that may be included in our emails or on our Platform to determine whether messages have been opened and links clicked.

7.2 Local Storage

Similar to cookies but with larger storage capacity. Used to store preferences and improve user experience.

7.3 Session Storage

Similar to local storage but data is cleared when you close your browser tab.

8. Do Not Track Signals

Some browsers have a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. There is currently no universal standard for how websites should respond to these signals, and our Platform does not currently respond to “Do Not Track” signals.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Company registered in England and Wales

Brand Name: Lyria
Legal Entity: A2 TICKETS LTD
Company Registration Number: 16987046

Email: support@lyriaa.com

Website: www.lyriaa.com

Registered Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Trading Address: First Floor Swan Buildings, 20 Swan Street, Manchester, M4 5JW, UNITED KINGDOM

© 2026 A2 TICKETS LTD. All rights reserved.