A2 TICKETS LTD operates the website www.lyriaa.com, an online platform for booking ferry tickets and other transportation services from carriers worldwide.
We connect travellers with ferry operators and transportation companies, making it easy to search, compare, and book tickets for your journey.
A2 TICKETS LTD provides:
Online booking services for ferry tickets and other transportation.
E-ticket delivery and booking management.
Customer support for travel-related inquiries.
Business Model: We act as an authorized agent for transportation carriers. Our online checkout and payment processing are managed by Paddle.com, our authorized reseller and Merchant of Record. The actual transportation services are provided by the respective carriers in accordance with their terms of service.
A2 TICKETS LTD is a company registered in England and Wales under the Companies Act 2006.
We comply with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Consumer Rights Act 2015
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Electronic Commerce (EC Directive) Regulations 2002
Privacy and Electronic Communications Regulations 2003 (PECR)
In accordance with the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, we inform you that A2 TICKETS LTD aims to resolve all disputes through our internal complaint handling process.
Currently, we do not subscribe to a specific ADR scheme, as we find that direct communication with our customers is the most effective way to reach a fair and prompt resolution. However, we remain open to considering alternative resolution methods if a dispute cannot be settled directly between us. For more details, please refer to our Complaint Policy.
For customers in the European Union, the European Commission provides an Online Dispute Resolution (ODR) platform to help resolve disputes regarding online purchases: https://ec.europa.eu/consumers/odr/
Please note that as we do not currently participate in a specific ADR scheme, submitting a complaint via the ODR platform may not result in an automatic resolution. For any issues, we strongly encourage you to contact our support team first at support@lyriaa.com.
© 2026 A2 TICKETS LTD. All rights reserved.
Last Updated: February 3, 2026