Contact Us

Last updated: 4 April 2026


Have a question about your booking or our services? Our team is here to help.


Get in touch

  • Phone: +44 20 4628 1830

  • Customer support: support@lyriaa.com (booking inquiries, changes, cancellations, refunds)

  • General inquiries: info@lyriaa.com (partnerships and general questions)

  • Operating hours: Monday – Sunday, 10:00–19:00 (GMT)

  • Response time: we aim to respond within 12 working hours during Operating Hours.


Business information

A2 TICKETS LTD (trading as Lyria)

  • Company Registration Number: 16987046

  • Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

  • Trading address: First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW, United Kingdom

  • Website: https://www.lyriaa.com


Payment & billing

Lyria acts as a disclosed booking agent for Carriers. Card payments are processed by regulated Payment Service Providers. Your checkout shows Carrier Fare, Lyria Agency Fee, and any other itemised charges before you pay. Your bank statement may show A2 TICKETS, A2 TICKETS LTD, LYRIA, or a similar descriptor depending on your bank and PSP configuration.

For full terms, see Terms and Conditions.


© 2026 A2 TICKETS LTD (trading as Lyria). All rights reserved.